I can't believe Amazon would allow one of their trusted sellers to sell fakes. I received mine today and it took about 5 seconds to realize that it was fake. I could not register it on the ghd website, and I came across the information below to help identify fakes. This straightener did not have a reset button on the plug, and had many more of the 'give-aways' that it was a fake! DO NOT BUY FROM THIS SELLER.

Giving you ultimate control of your hair, ghd’s range of brushes innovatively style hair without causing static, helping to create the optimum silky smooth blow-dry. The ghd Ceramic Brush features a ceramic barrel to retain heat too, making sure your blow-dry is super speedy and the natural bristles on the Natural Bristle Radial Brush work to create a smoother finish, adding volume to mid-length hair.
Giving you ultimate control of your hair, ghd’s range of brushes innovatively style hair without causing static, helping to create the optimum silky smooth blow-dry. The ghd Ceramic Brush features a ceramic barrel to retain heat too, making sure your blow-dry is super speedy and the natural bristles on the Natural Bristle Radial Brush work to create a smoother finish, adding volume to mid-length hair.
To achieve stunning curls: Mist hair with GHD Heat Protect Spray (sold separately). Section the hair and lightly mist with a Curl Hold Spray (sold separately) to add shine and hold when styling. Place a fine section of hair between the plates of your GHD Professional Styler vertically one inch away from the root. Gently close the styler with minimum tension. Turn the styler clockwise by 90 degrees. For an intense stunning curl, continue to turn the styler by another 90 degrees as you glide from root to end; pull the styler very slowly away from the head in a continuous smooth movement. For a softer curl, pull the styler quickly through the hair away from the head in one continuous smooth movement. An S-shaped vertical curl is created. To complete the style, repeat through all sections. Finally, separate and brush out the curls with your fingers for more extreme curls, or with a wide-tooth comb for soft, loose waves.

I got this recently since it was somewhat affordable and I was in desperate need of a replacement flat iron. I didnt plan on it becoming my main styling tool but for the affordability of this tool, I am SO impressed with the quality! It heats up in a matter of seconds, gets super hot which means a lightening fast styling time, and it's available from Nordstrom which is my favorite retailer to shop!
There’s no doubting that ghd electricals are more than just a name in the hair industry. With an amazing range of products designed to make every day a Good Hair Day, the brand has totally revolutionised the way we style our hair at home. If you’re new to the ghd styler family, and wondering which is the perfect choice for you from their range of salon-quality, do-it-all heat stylers, here’s everything you need to know to make your decision.
Where abouts do you keep your hair straightener? As it may be because its cold or has condensation inside it. This may sound funny but you actually shouldnt keep your GHD in the bathroom cause they can get cold and dont like it, or if u want to keep it in the bathroom then wrap it in a towel. This may fix the problem. If not then call GHD and you may be able to get a replacement. Hope this helps :)
BEWARE of sellers with LOW FEEDBACK! Ask sellers questions about the 22 things I have pointed out above. If they do not answer, don't buy! If they make excuses, don't buy! Also, some buyers who have been ripped off are trying to resell their GHD's to cut their losses. Watch for things like "I got it as a gift" or "I recently cut my hair". One of the seller's I purchased from was supposed to be shipping out of Georgia but he really shipped from China. Don't believe everything you read about a seller's information. They can lie.
Like the other core straighteners in the ghd range, the new ghd Gold Professional Styler works wonders for every hair type. The smooth plates and Dual-Zone Technology ensure thick or coarse hair receives enough heat to create a sleek look, whereas the sensors help to regulate heat delivery in thin hair types. You can use your new ghd Gold to create everything from pin straight locks to ghd curls, which require a simple twisting motion for that signature luxe, wavy look.
Looked around at new ones, checked reviews and other ghd models and decided (based on price mainly) that I would just buy the same ‘original’ one again. It’s great. Better results- smooth and straight with little effort - and quicker heat up than my old one - extremely quick. Much cheaper than the fancier models. Slim and easy to store away. Glad I went for this again.
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