I contacted Amazon about the issue and was told that it had passed the 30 day return period. I was also reminded I was complaining about a product which had worked for a year. I was basically being told that I should be happy it worked for 1 year, despite the product having a 2 year warranty period. Such a shocking lack of empathy from an Amazon customer service representative.

👸🏼Hair straight or curled?! Whatever you choose, [user:ghdhair] changes the game. I said I was going to do an honest review, and here it is! Pros: doesn’t catch on hair like my other straightener/curler. Heats up in like 20 seconds. Makes noise when it’s heating up (I have never had a styling tool talk to me, but hellloooo future!) I didn’t burn myself. -This is huge! I curled my hair in 10 minutes. THE CURLS HELD FOR THREE DAYS!🔥 Cons: if you’re not ambidextrous, like I am, I can imagine it being a bit difficult... but probably no more difficult than any other tool. If you hold the tool in one place for too long, it creates creases in your hair. So, no hesitation just go for it! Finding the right amount of hair to curl was a trial and error! I found that my hair worked really well with 1” sections!

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