To have straight hair, you just mist your hair with the GHD thermal protector. You then start at the part of the hair that’s closest to the roots, and then you glide the GHD Classic 1-inch Styler to the tips in one smooth stroke. You can also follow the easy directions for soft movement and for curls, which involve some turning while you glide from root to end. 
Where abouts do you keep your hair straightener? As it may be because its cold or has condensation inside it. This may sound funny but you actually shouldnt keep your GHD in the bathroom cause they can get cold and dont like it, or if u want to keep it in the bathroom then wrap it in a towel. This may fix the problem. If not then call GHD and you may be able to get a replacement. Hope this helps :)

I have just up graded my GHD. I purchased the pink one for $280 as it was the only one the salon had. When u section your hair to straighten, the flat irons don't seem to come together 3/4 of the way but on the very tip of them, it pinches my hair and rips it out. It's nothing like my old one that I've had for about 10 years. Have you changed manufacturers ?
For me, the first and still very best of all ceramic stylers [and my dad is a hairdresser too]. It heats up fast, cools down relatively fast, works wonderfully and lasts a long time. In 11 years, I've bought two such stylers. The first one eventually died after 6 years of daily use, rarely skipping a day, while my second one is still going strong. I have no reason to recommend any other styler but this one. My hair is long and very fine.
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