BUYER BEWARE: I bought this from Amazon LLC, but the product would NOT register as authentic on ghd's site. I tried the hologram code and date code multiple times, but the site wouldn't verify the numbers. Also there was no country of manufacture listed on the unit, the box or the booklet. The styler looked great and was packaged well. Did the unit and stickers look authentic? Yes in every way. But the ghd site states: "fake ghd products are virtually impossible to spot." I called ghd, and a rep said sometimes legit numbers aren't accepted by the site (?!) - and told me that sometimes fake numbers go through. So in the end not sure what good the checker does. The rep did add that "Amazon is not an authorized dealer for ghd products." And the rep echoed what another reviewer said, "the only way to authenticate a styler not bought from us or an authorized dealer is to send it in to the warehouse." That's too much trouble for anyone. Is the one I bought legit? I just can't tell for sure. I'm not taking the risk. Returning it to Amazon.
I'm absolutely in love with my GHD.I will never buy another brand again. It heats up super quick, glides through the hair like silk and takes alot less time as with previous straightners i've had to go over the same strand a few times and it left my hair frizzy/flyaway and meant i had to use products to smooth it down! I dont really need to use any products except hot iron spray or cream protectant and a tiny amount of serum afterwards. The GHD also curls my hair perfectly, now that ive mastered the technique ;-)
This flat iron stopped working less than a year after I bought it and ghd will not warranty a replacement one because Planet Beauty or Amazon is not an authorized retailer for their products. Buyer BEWARE....if you purchase from here it will void the manufacturer warranty and you will waste your money just like I did. Planet Beauty was NO help to me in getting my flat iron fixed or replaced!
I got this recently since it was somewhat affordable and I was in desperate need of a replacement flat iron. I didnt plan on it becoming my main styling tool but for the affordability of this tool, I am SO impressed with the quality! It heats up in a matter of seconds, gets super hot which means a lightening fast styling time, and it's available from Nordstrom which is my favorite retailer to shop!
Where abouts do you keep your hair straightener? As it may be because its cold or has condensation inside it. This may sound funny but you actually shouldnt keep your GHD in the bathroom cause they can get cold and dont like it, or if u want to keep it in the bathroom then wrap it in a towel. This may fix the problem. If not then call GHD and you may be able to get a replacement. Hope this helps :)
Always on the road? You can use the GHD Classic Styler during travels; its universal voltage plug can be used in a variety of sockets and also automatically adjusts its own voltage for optimum versatility. The device itself is equipped with a variety of “modes” to fit your lifestyle. When the device is not in use for 30 minute, it reverts to sleep mode so you can save up on energy and heat temperature. Its shiver mode, on the other hand, is an advanced option that fights condensation in a room with temperatures below 5°C.

BEWARE of sellers with LOW FEEDBACK! Ask sellers questions about the 22 things I have pointed out above. If they do not answer, don't buy! If they make excuses, don't buy! Also, some buyers who have been ripped off are trying to resell their GHD's to cut their losses. Watch for things like "I got it as a gift" or "I recently cut my hair". One of the seller's I purchased from was supposed to be shipping out of Georgia but he really shipped from China. Don't believe everything you read about a seller's information. They can lie.
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