Where abouts do you keep your hair straightener? As it may be because its cold or has condensation inside it. This may sound funny but you actually shouldnt keep your GHD in the bathroom cause they can get cold and dont like it, or if u want to keep it in the bathroom then wrap it in a towel. This may fix the problem. If not then call GHD and you may be able to get a replacement. Hope this helps :)
My previous GHD has lasted me 8 good years with no issues (I loved it!). Recently the wires on the chord have become exposed so my partner decided to replace it for my birthday. He went to hairhouse warehouse and the staff persuaded him to purchase a Halo instead after rubbishing the GHD. I used the Halo once and whilst I quite liked it, the outer plates were too hot to touch, which makes it difficult to style my hair (I use two hands and twist for a wave effect). I went back to the store to change over to a GHD. The staff member warned me that the quality of GHDs is poor after changing manufacturers about 4 years ago. I wasn't worried though as I thought she was pushing Halo for incentive reasons. I used the GHD for the second time this week and when I plugged it in it made a pop sound like the fuse had blown - it shortcut the circuit in most the house. I then plugged it into a working socket and put the tongs to my fringe - it melted/burnt my hair immediately after being on there for a split second. There is literally melted hair all over the plate tongs and I can't get rid of the smell of burnt hair. To say I'm disappointed is an understatement.
My very first GHD styler. I purchased this before cosmetology school and it worked for my extremely coarse hair. I used it quite often on myself and when I enrolled I used my GHD on my clients and it’s honestly top quality for a brand that’s accessible to at home use. I found this flatiron more consistent than the professional irons in my cosmetology kit.
This overpriced iron is good if you have naturally fine, soft or wavy hair. If you have coarse, thick hair it will not do the job, or it will take you several passes. This is not unique to the GHD, this applies to ALL CERAMIC straighteners. The Auto shut off and dual voltage is awesome, but it is not worth it if the iron does not provide sleek, durable straight hair. If you have kinky, unruly, poofy hair go with TItanium, hand down!!