I have just up graded my GHD. I purchased the pink one for $280 as it was the only one the salon had. When u section your hair to straighten, the flat irons don't seem to come together 3/4 of the way but on the very tip of them, it pinches my hair and rips it out. It's nothing like my old one that I've had for about 10 years. Have you changed manufacturers ?
To achieve stunning curls: Mist hair with GHD Heat Protect Spray (sold separately). Section the hair and lightly mist with a Curl Hold Spray (sold separately) to add shine and hold when styling. Place a fine section of hair between the plates of your GHD Professional Styler vertically one inch away from the root. Gently close the styler with minimum tension. Turn the styler clockwise by 90 degrees. For an intense stunning curl, continue to turn the styler by another 90 degrees as you glide from root to end; pull the styler very slowly away from the head in a continuous smooth movement. For a softer curl, pull the styler quickly through the hair away from the head in one continuous smooth movement. An S-shaped vertical curl is created. To complete the style, repeat through all sections. Finally, separate and brush out the curls with your fingers for more extreme curls, or with a wide-tooth comb for soft, loose waves.

The great thing about the GHD Classic 1-inch Styler is that it’s so simple to use and it simply works as advertised. You receive a truly helpful instruction manual, and there’s a DVD too to illustrate how you can use the GHD Classic 1-inch Styler correctly. In other words, you will get hair that looks healthy, silky and shiny, and these will be very noticeable—even to notoriously non-observant husbands and boyfriends. 
As far as we’re concerned, this is the best hair straightener we’ve tried. Not only does it heat up in record time (only 30 seconds until it hits 365°F), it’s also been lauded for its frizz fighting capabilities—as mentioned above, a must down South. What’s more, it lasts. One editor’s trusty Classic Styler is still going strong after 4 years of almost daily use.   

Creating dramatic looks, incredible volume, strong but flexible hold, manageable control and texture. These ghd styling products will naturally promote elasticity and provide incredible hold while retaining moisture making them ideal for use when heat styling. Each product contains a heat activated shield to instantly protect hair whenever heat is applied or simply when heat is manually created through brushing.
ghd will always be one of our top picks when it comes to straighteners and stylers. This brand have been around for almost two decades, and have easily established themselves as a go-to for celebrities and professionals. As if you weren’t already spoiled for choice, we’re excited to announce the release of the new ghd Gold, a professional-quality straightener with all of the bells and whistles you want from your day-to-day heated tool.
Our popular Gold Series consists of three V stylers of various sizes: the mini, classic and max. People often suggest that you choose a styler based on the length of your hair; however a better thing to consider is what results you would like from your styler. For example, V Gold Max Styler isn’t just for long hair – it’s also ideal for creating natural results on shorter styles too.

BEWARE of sellers with LOW FEEDBACK! Ask sellers questions about the 22 things I have pointed out above. If they do not answer, don't buy! If they make excuses, don't buy! Also, some buyers who have been ripped off are trying to resell their GHD's to cut their losses. Watch for things like "I got it as a gift" or "I recently cut my hair". One of the seller's I purchased from was supposed to be shipping out of Georgia but he really shipped from China. Don't believe everything you read about a seller's information. They can lie.
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