It did get straight and it didn't pull or drag on my hair which was nice, but it took twice as long as it usually does (and lately i've been using a $35 flat iron I got from Amazon!) due to the fact that I had to go over and over it in increasingly smaller sections. I already use thin sections so this was just ridiculous. What annoyed me was that even after all this my hair remained poufy and never really got that shine I usually get. My hair btw, isn't even curly it's more wavy/frizzy/poufy--so I don't require tons of product or anything like that bc straightening my hair has always been an easy no-fuss affair. Usually, it takes like, one pass to get'er done.
GHD used to be amazing however now the products are cheaply made. I have had many over the years and now done with them. Every single one of my straighteners just stopped working one day. (conveniently just after the warranty). Unfortunately won't be re-purchasing a GHD unless quality changes. Customer Service also not the same, no longer interested in helping.
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