My previous GHD has lasted me 8 good years with no issues (I loved it!). Recently the wires on the chord have become exposed so my partner decided to replace it for my birthday. He went to hairhouse warehouse and the staff persuaded him to purchase a Halo instead after rubbishing the GHD. I used the Halo once and whilst I quite liked it, the outer plates were too hot to touch, which makes it difficult to style my hair (I use two hands and twist for a wave effect). I went back to the store to change over to a GHD. The staff member warned me that the quality of GHDs is poor after changing manufacturers about 4 years ago. I wasn't worried though as I thought she was pushing Halo for incentive reasons. I used the GHD for the second time this week and when I plugged it in it made a pop sound like the fuse had blown - it shortcut the circuit in most the house. I then plugged it into a working socket and put the tongs to my fringe - it melted/burnt my hair immediately after being on there for a split second. There is literally melted hair all over the plate tongs and I can't get rid of the smell of burnt hair. To say I'm disappointed is an understatement.
Where abouts do you keep your hair straightener? As it may be because its cold or has condensation inside it. This may sound funny but you actually shouldnt keep your GHD in the bathroom cause they can get cold and dont like it, or if u want to keep it in the bathroom then wrap it in a towel. This may fix the problem. If not then call GHD and you may be able to get a replacement. Hope this helps :)
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Inferior hair straighteners take a very long time to heat, and you really need to make sure that they’re on their highest setting to have any effect. But that means getting lots of split ends, and you hair often looks frizzy, dry, and generally unhealthy. And once you go outside, if ever you live in an area that’s a bit humid the straight hair quickly goes to its default pouf settings. 
This overpriced iron is good if you have naturally fine, soft or wavy hair. If you have coarse, thick hair it will not do the job, or it will take you several passes. This is not unique to the GHD, this applies to ALL CERAMIC straighteners. The Auto shut off and dual voltage is awesome, but it is not worth it if the iron does not provide sleek, durable straight hair. If you have kinky, unruly, poofy hair go with TItanium, hand down!!

Top stylists, models and celebrities alike can’t live without their ghds, so you know you’re in good company when you add to your collection. Whether using your ghd styler to tame frizz for a day at your desk, or to curl locks for a night out on the town, ghd not only allows you to straighten your hair, but also twist, curl, flick, wave and bounce too. With ghd, the possibilities are endless.
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To have straight hair, you just mist your hair with the GHD thermal protector. You then start at the part of the hair that’s closest to the roots, and then you glide the GHD Classic 1-inch Styler to the tips in one smooth stroke. You can also follow the easy directions for soft movement and for curls, which involve some turning while you glide from root to end. 

GHD Classic Styler, from the name itself, you can deduce that this simple yet versatile device was made to style and straighten. Armed with a rounded barrel and advanced ceramic heaters, you can curl, flip, tease, wave, and straighten any hair type and texture easily without damaging your hair’s external surface. The infra-red heat technology infused within the plates also releases more negative ions than other products so your hair’s natural oils and luster are retained despite repeated exposure to maximum heat.

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